“Do your magic…”

Written by Sally White

Magic-doc-from-a-hatAs tech writers, we’re often expected to also be magicians: making documents appear out of thin air. But we do it; it’s all in a day’s work. The story you are about to read is true. The names have been changed to protect the clueless.┬áBased on an actual email exchange:

Monday, 8:15 a.m.
Mr. Engineer: Can you edit a document for me this week?
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