How do you write content that delights users?

Written by Jay Manaloto

Recently, while catching up on old PDF issues of Intercom, the monthly magazine by STC, I found a February 2015 article that advocates a “delightful” approach for technical docs. In his article, Barry Grenon observes that technical writers “default to a formal style” that sounds robotic and encourages “remaining invisible”. By focusing on cost and maintenance, writers fail to engage or delight users. But let me ask you this: How do you know if you’ve forgotten to “delight users”?

pouring-14-topeka.jpg

Continue reading 

How do technical writing and social media intersect?

Written by Jay Manaloto

Let’s be honest. Technical writer isn’t the sexiest job title. We don’t get the fanciest gadgets or the largest piece of the budget. It’s not a job that a grade-school or high-school student looks up to the first thing in the morning, assuming he or she knows what it is. In fact, even grown-ups don’t necessarily aspire to be technical writers or consider the job to be their first career choice. More often than not, it’s the other way around. Folks don’t seek to be tech writers; it’s the tech writing job that seeks them. As an information developer — which sounds only slightly sexier than technical writer — with a Civil Engineering degree, I can definitely identify with that point of view.

12-25-2015 3-26-53 PM

Continue reading

What is Google Polymer?

Written by Jay Manaloto

What if a new web standard emerged where HTML tags were no longer the basic building blocks? What if the new building blocks were widget-like components that rendered visual effects in a single custom tag or attribute that formerly required dozens or hundreds of tags and attributes? This is where Web Components step in, a new set of W3C standards being developed by Google. Based on these Web Components standards, Polymer is a growing library of pre-built reusable components also being developed by Google…

pouring-14-topeka.jpg

Continue reading 

Why I Won’t Get a Smartwatch Soon

Written by Jay Manaloto

Why should my watch necessarily remind me of my phone? In our current era of socio-mobile technology, it’s so easy to become hypnotized, mesmerized, and inspired by the vision of connecting everything to the latest technological center of our lives — our smartphones. In fact, until recently, I myself was drawn to the idea of buying a Pebble smartwatch to connect to my Samsung smartphone. It sounded pretty cool. Until I rediscovered analog watches. How? Let’s find out.

shocking-05-g-shock

Continue reading 

Descending into the DevLearn Expo

Written by Jay Manaloto

DevLearn 2014! Last month, during our local STC Southern Nevada Chapter meeting, I heard about the DevLearn 2014 Conference & Expo for the first time. But the best part? The Expo would be free! The following week, I learned that the event revolves around eLearning technologies and techniques, and the free Expo would take place on October 29 and 30 at the Bellagio, Las Vegas. So I registered! What did I discover at DevLearn? Let’s take a peek.

descending-114-devlearn

Continue reading